Essential for your everyday living, these appliances offer the full range of services – from the best blenders to delightful ice cream makers – making life easier for both your essential and luxury needs.
Classy, stylish and unique. These characteristics should be part of every meal. Our vibrant dinner sets matched with striking dishes and charming cutlery, make every mealtime feel that extra bit special.
The kitchen is the hub of the home. Slice & dice, enjoy the best baking and deliver on the deliciousness with the finest knives, pots & pans and bakeware from our superb range of premium cookware products.
Look, listen and light up. From security cameras to smart bulbs and lots of catchy gadgets in between, to support your everyday life in the 21st century.
Delivering hot & cold beverages in the home or on the go. C&I offers everything that you need for your everyday refreshment, from the brands that you trust.
Power is crucial. Make sure that you are never without it, wherever you are. These modern generators, inverters and stations offer a quiet, convenient, necessary backup supply.
Brand names and quality that you can trust to help take care of your little darlings during those crucial formative years. Feed those imaginations (and tummies) with our beautiful range of baby products.
Becoming the best version of yourself means using superior products to enhance your well-being. Ensure that the wellness that you provide to you and yours comes from the best sources available in our range.
Happiness begins with care, of self and loved ones. Boost your daily care regimen with our range of enriching skincare products for men and women, that will leave you soothed, nourished, protected & glowing from within.
Sparkle and shine, its Christmas time; the joy of the festive season, where we give you every reason, to spread the love and the care, with all our lovely Christmas ware.
We have made trust and satisfaction the key components of our business, ensuring that we continue to achieve our goals of offering quality products, at affordable prices, for every stage of our customer’s lives.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@cicaribbean.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@cicaribbean.com and send your item to: 68 Eastern Main Road, Tunapuna, Trinidad and Tobago.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: 68 Eastern Main Road, Tunapuna, Trinidad and Tobago.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at support@cicaribbean.com for questions related to refunds and returns.